Booking information

Your apartment will be available from 15:00 on the day of arrival. We kindly ask you to vacate your apartment by 10:00 on the day of departure.
We ask you to let us know if you plan to arrive after 18:00.

A deposit of 30% of the booking price is required to secure your booking within 14 days of making your reservation.

We kindly ask you to settle the balance the evening before you are due to depart in cash (euros) or by credit card/bank transfer prior to the start of your holiday.

Feel free to order fresh bread rolls the day before until 16:00. Your rolls will then be ready for you at reception in the morning.

• Hand and bath towels, tea towels and bed linen are already provided in the apartments.
  Your towels will be changed on Wednesdays.

We kindly ask for your understanding that pets are not allowed in our Apart Bergnest.

We are happy to provide cots and high chairs on request at no extra charge.

Visitor taxes (visitor levy) will be charged for people following their completed fifteenth year and are € 3.70 per person per day.

• Regulation in accordance with the General Terms and Conditions for the Austrian Hotel Industry:
  - 3 months to 1 month before the day of arrival: 40% of the booked holiday price
  - 4 weeks before the day of arrival: 70% of the booked holiday price
  - in the final week: 90% of the booked holiday price

As intervening factors can always occur, and you may not be able to begin your holiday as planned, we recommend to you taking out travel insurance: www.europaeische.at

You can experience summer in Serfaus-Fiss-Ladis at its very best with the Super. Summer. Card. In return for a service fee of € 7.50 per adult overnight stay and € 5.00 per child overnight stay (born between 2011 and 2019), you will receive a host of benefits and discounts (prices valid for the 2026 summer season). This is your entry ticket to many attractions, cable cars and lifts, adventure parks, hiking bus and much more.